Your product comes with a manufacturer’s warranty covering any defects in materials and workmanship. Retro Manufacturing, LLC (collectively referred to as “the warranter”), at its option, will either (a) repair your unit with new or refurbished parts or (b) replace it with a new or refurbished unit. The warranty period starts from the original purchase date and is valid for the length of time indicated in the chart below. The decision to repair or replace will be made by the warranter.
During the “Parts” warranty period, there will be no charge for parts. You must mail in your unit during the warranty period at your expense. This warranty only applies to products purchased directly from Retro Manufacturing or an authorized dealer. This warranty is extended only to the original purchaser of a new product that was not sold “as is.”
A purchase receipt or other proof of the original purchase date is required for warranty service.
To handle a warranty issue, contact us at email@example.com or 888.325.1555 for a Return Authorization (RA) number. A RA number must accompany all returns and warranty issues. Any product received without a RA number will be refused.
Limited Warranty-Limits and Exclusions
This warranty ONLY COVERS failures due to defects in materials and workmanship and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages that occurred during shipment, failures which are caused by products not supplied by the warranter, failures that result from accident, misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty installation, set-up adjustment, maladjustment of consumer control, improper maintenance, improper antenna, inadequate signal reception or pickup, power line surge, improper voltage supply, lightning, modification, commercial use (such as use in hotels, offices, restaurants, or other business uses) or rental use of the product, or service by anyone other than Retro Manufacturing, LLC, or damage that is attributable to acts of God.
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER LIMITED WARRANTY. THE WARRANTER IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS UNIT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, the cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer, and loss of media, data, or other memory contents. The items listed are not exclusive but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. If a problem with this unit develops during or after the warranty period, you may contact your dealer or Retro Manufacturing, LLC.