Retro Manufacturing Return & Warranty Policy Detail
Merchandise to be returned must be in new, unused condition. No credit will be given for any items which show evidence of:
• Having been installed.
• Having been used, scuffed or scratched - not new as originally shipped.
• Having missing or removed parts, labels or instructions.
• Having been soiled or damaged.
Products can be returned or exchanged within 30 days (no returns or exchanges accepted after 30 days). A 15% re-stock fee will be applied. Shipping charges are not refundable.
How to Return an Item: To begin the return process, please contact Retro Manufacturing by calling our toll free number at 888.325.1555. A written return authorization is required to return any item. Any items sent without a written return authorization will be refused.
Retro Manufacturing, assumes no responsibility for a proper or improper Installation
We are not liable for any direct or consequential loss or property damage arising from any use of this product. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. Warranty good in U.S.A. and Canada only.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site is subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
We ship via USPS (Priority Mail, etc.) and via FedEx (Ground, International). Shipping costs and options are listed when you check out. You will be notified via e-mail (providing you supplied a valid e-mail address that is not blocked or filtered) when your order has shipped. If your order is shipped via FedEx, a tracking number will be e-mailed to you.
All orders are shipped and delivered on business days only (Monday-Friday). If you were to place an order for Next Day Air on a Friday before the shipping cut off, the package would be delivered the next business day which would be Monday. If you order AFTER the cut off time on Friday, the order would be shipped Next Day Air on Monday, and be delivered on Tuesday. Orders received before 2 pm Pacific time typically ship the same business day. Orders received after 2 pm typically ship the next business day.
Please note that Retro Manufacturing, LLC is not responsible/nor subject to additional tariffs, taxes, customs or duty fees assessed by countries outside of the contiguous continental United States. Any VAT, taxes or fee assessments by the destination country are the purchaser's responsibility.
If you have any questions regarding shipping options or otherwise feel free to give us a call (see contact info below).
Retro Manufacturing, LLC
7370 Eastgate Road, Suite 125
Henderson, Nevada 89011
Toll Free: 888.325.1555